In this article, we will explore step-by-step instructions on how to redeem Telkom Ziada Points for data and airtime.
In today’s digital age, telecommunication companies constantly strive to provide their customers with added benefits and rewards. Telkom, one of Kenya’s leading telecommunications providers, offers a loyalty program called Telkom Ziada Points, which allows subscribers to earn reward points for using Telkom’s voice, text, and internet services. These points can be redeemed for data bundles and airtime, allowing customers to enjoy more value from their Telkom services.
What are Telkom Kenya Ziada Points?
Telkom Ziada Points is a loyalty program designed to reward Telkom Kenya customers for their ongoing support and use of Telkom services. Every time customers spend money on calls, SMS, or data, they earn Ziada Points. Telkom rewards you one point for every KES 1 you spend on your Telkom line for data bundles, SMS, or voice. These accumulated points can be later redeemed for various rewards, including data bundles and airtime.
Telkom Ziada Points program is much like the Safaricom’s Bonga Points or the Airtel’s Zawadi Points loyalty programs.
How to Enroll for Telkom Ziada Points
After registration, Telkom Prepay customers are automatically enrolled in the Ziada Points loyalty program. This is unlike Safaricom’s Bonga Points program, where you must join the service by dialing *126#. So, if you were wondering how to get Ziada points, just know you’ll be automatically enrolled.
How to Check Telkom Ziada Points Balance in Kenya
Before redeeming your Telkom Ziada Points, it is important to check your balance to see how many points you have accumulated. To check your Telkom Ziada points balance in Kenya, simply dial *126# on your Telkom line, and you will receive a message displaying your current points balance. Alternatively, you can use the T-Kash app, which has various features such as buying data bundles using airtime, checking your Telkom balances, etc.
How to Redeem Telkom Ziada Points in Kenya
As a Telkom Kenya user, you can redeem your Ziada points for either Data bundles or Airtime using USSD Code *126# or the T-Kash App.
How to Redeem Telkom Ziada Points Using USSD Code *126#
- Dial *126# on your Telkom Line
- Your Ziada Points Balance will be displayed.
- Select an option:
- Select option 1 to get Freedom Data Bundle for internet access
- Select option 2 to redeem your Ziada points for airtime for calls/SMS across all networks.
- Select your preferred redemption offer from the options provided.
You will receive a confirmation once your request has been processed. If you have fewer Ziada points, your request will be declined and notified via pop-up message.
How to Redeem Telkom Ziada Points for Data Bundles
Telkom Ziada Points can be redeemed for data bundles, allowing you to stay connected and enjoy more internet access.
To redeem your Telkom Ziada Points for data bundles, follow these steps:
- Dial *126# on your Telkom line to access the Ziada Points menu.
- You will be presented with a list of available rewards. Select the option for “Get Freedom Data Bundle.”
- A new menu will appear with different data bundle options. Select the bundle that suits your needs and preferences.
- Confirm your selection by following the prompts on the screen. You may be asked to enter your PIN or provide additional details.
- Once the redemption is successful, you will receive a confirmation message with the details of your data bundle. The bundle will be immediately credited to your Telkom line, and you can connect to the internet.
It’s important to note that the availability of data bundle options may vary based on your accumulated Ziada Points and any ongoing promotions. Always check the available options and choose the bundle that best meets your needs.
How to Redeem Telkom Ziada Points for Airtime
In addition to data bundles, Telkom Ziada Points can also be redeemed for airtime. This allows you to make calls and send SMS without using your regular airtime balance.
To redeem Ziada Points for airtime, follow these steps:
- Dial *126# on your Telkom line to access the Ziada Points menu.
- Select the option for “Redeem Ziada Points.”
- From the list of available rewards, choose the option for “Airtime.”
- You will be asked to enter the amount of airtime you wish to redeem. Enter the desired amount or select from the available options.
- Confirm your selection and follow the prompts on the screen to complete the redemption process. You may need to enter your PIN or provide additional details.
- Once the redemption is successful, you will receive a confirmation message with the details of the airtime credited to your Telkom line. You can now use this airtime to make calls or send SMS.
As with data bundles, the availability of airtime options may vary based on your accumulated Ziada Points and any ongoing promotions. Make sure to check the available options and choose the airtime amount that suits your needs.
Alternative Ways to Redeem Telkom Ziada Points
In addition to using the USSD Code *126# to redeem your Telkom Ziada Points for data or airtime, you can use Telkom’s T-Kash app or the My Telkom Menu.
How to Redeem Telkom Ziada Points Using My Telkom Menu.
- Go to My Telkom Menu and select My Telkom.
- Then select My Account.
- Select Ziada. Your request will be sent. You will then receive a pop-up message showing your Ziada points balance and an option to redeem your points.
- Choose your preferred Freedom Data Bundle or Airtime for calls across all networks.
Redeem Your Telkom Ziada Points for Rewards
Telkom Ziada Points loyalty program provides Telkom customers with an excellent opportunity to earn valuable points and redeem them for data bundles and airtime. With the step-by-step guide outlined in this blog post, you now understand how to redeem your Telkom Ziada points for data and airtime and enjoy the benefits of being a loyal Telkom customer. Remember to regularly check your points balance and take advantage of the available options for redemption, ensuring that you make the most of your Telkom benefits. Stay connected, enjoy seamless communication, and maximize your loyalty rewards with Telkom Ziada Points.
Related: How to Redeem Safaricom Bonga Points
