How to Pay for Safaricom Home Fibre via MPesa

Learn how to pay for Safaricom Home Fibre via MPesa. Follow these step-by-step instructions to reconnect with your fast and reliable internet services.

How to Pay for Safaricom Home Fibre via MPesa

With Safaricom home fibre, you will get fast and reliable internet access in your home, office or business premise. It is an ideal choice for anyone looking for a reliable and fast internet connection.

Other good alternatives to Safaricom home fibre are Zuku fibre, Airtel Kenya, Jamii Telecommunications (JTL), Liquid Telecom, and Poa Internet. The major players are Safaricom, Zuku and Jamii Telecommunications. They offer internet services predominantly in cities and major towns with demographies that demand unlimited and stable internet access.

How to Pay for Safaricom Home Fibre via MPesa

There are two ways you can pay for your Safaricom home fibre subscription;

  1. Using the MPesa app or SIM Tool Kit
  2. Dialing *400# on your phone and follow the prompts

How to Pay for Safaricom Home Fibre via Mpesa Paybill

A step-by-step guide: how to pay for Safaricom home fibre via MPesa;

  1. Launch your M-PESA menu
  2. Select “Lipa an MPESA” and then the “Pay Bill” option
  3. Enter Business Number 150501
  4. Enter your Safaricom Home Fibre account number
  5. Then, enter the amount you wish to pay.
  6. Enter your M-Pesa pin and send.

You will receive a confirmation message from Safaricom that your payment has been processed successfully, and you can enjoy a fast Internet connection.

How to Pay Safaricom Home Fibre Using USSD Code *400#

How to Pay Safaricom Home Fibre Using USSD Code *400#

How to pay for your Safaricom home fibre using the USSD code *400#;

  1. Dial the USSD Code *400#
  2. Select “Pay” option
  3. Select the account number or the package of preference
  4. Next step, select pay using MPesa
  5. You will receive an STK push notification on your phone. Enter your MPesa pin and send.

You can alternatively use mySafaricom App to pay for your home fibre internet connection. This simple method allows you to manage your subscription by checking the amount of data consumed and the package expiration date. It is also an easy way to change or upgrade to another package.

Once the payment has been processed, your internet will be restored.

Safaricom Home Fibre Packages and Prices

PackageSpeedPrice per monthFair Usage Policy (FUP) LimitSpeeds After Fair UsageSecure NET (At No Cost)
Bronze10MbpsKSH 2,999500GB1MbpsN/A
Silver20MbpsKSH 4,1001000GB3MbpsN/A
Gold40MbpsKSH 6,2991000GB3MbpsIncluded
Diamond100MbpsKSH 12,4991000GB3MbpsIncluded
Safaricom Home Fibre Packages and Prices

All the above home fibre packages are valid for 30 days.

What is the code for Safaricom Home Fibre?

Dial *400# and select “Get Safaricom Home Fibre.” Then, follow the prompts. If you’re in a fibre-covered area, expect a call back from Safaricom within 24 hours.

How do I Check my Safaricom Home Fibre balance?

Here’s an easy way to check your monthly data usage for Safaricom Home Fibre:
1. Open your phone app.
2. Dial the USSD code *400#.
3. Select 0 for My Usage.
4. You will receive a pop-up notification showing your average monthly data usage.

Why is my Safaricom Home Fibre blinking red?

This means that your Fiber Optical Broadband Service is down due to technical difficulties. Restarting your router can solve the issue. To restart your router, unplug it from the power source and wait 60 seconds before plugging it back in. It will take a few minutes to reboot.
If the internet access is not restored, you can contact your service provider for assistance.

What is the number for Safaricom home?

Call 400 to get in touch with Safaricom Home Internet Support. Remember to use the Safaricom line used to pay for the service.

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